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Terms And Conditions

Terms of Service for Your Local Movers Sac

Effective Date: 01/01/2025

These Terms of Service (“Terms”) govern your use of the website and services provided by Your Local Movers Sac (the “Company”, “we”, “us”, or “our”), accessible at https://peoplemoverscalifornia.com/ (the “Website”). By accessing or using our Website or requesting moving estimates, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or services.

Table of Contents

  1. Acceptance of Terms
  2. Eligibility
  3. Services
  4. User Obligations
  5. Prohibited Conduct
  6. Intellectual Property Rights
  7. Disclaimers
  8. Limitation of Liability
  9. Indemnification
  10. Dispute Resolution and Pre-Arbitration Process
  11. Governing Law
  12. Changes to Terms
  13. Contact Information

1. Acceptance of Terms

By accessing and using our Website and services—including submitting requests for moving estimates—you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy (incorporated herein by reference). These Terms constitute a binding legal agreement between you and Your Local Movers Sac.

2. Eligibility

  • Minimum Age: You must be at least 18 years of age to use our Website and services.
  • Authority: If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Services

Your Local Movers Sac provides local moving services: residential, commercial and military. Our services include, but are not limited to:

  • Moving Estimates: Providing detailed estimates based on the information you supply.
  • Communication: Coordinating via text messages, phone calls, and emails to deliver service updates and estimates.

We reserve the right to modify or discontinue any portion of our services at any time without prior notice.

4. User Obligations

When using our services, you agree to:

  • Accuracy: Provide accurate, current, and complete information.
  • Lawful Use: Use our Website and services only for lawful purposes.
  • Compliance: Adhere to all applicable local, state, national, and international laws.
  • Cooperation: Respond promptly to our requests for additional information or documentation.

5. Prohibited Conduct

You agree not to:

  • Interfere: Disrupt or negatively affect the performance of our services.
  • Bypass Security: Circumvent any security measures or access controls.
  • Engage in Fraud: Participate in any fraudulent, abusive, or deceptive practices.
  • Infringe Rights: Violate the intellectual property or privacy rights of others.

6. Intellectual Property Rights

  • Ownership: All content, trademarks, logos, and intellectual property displayed on the Website are the property of or its licensors.
  • License: You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes.
  • Restrictions: You may not reproduce, modify, distribute, or create derivative works from any content without our prior written consent.

7. Disclaimers

  • As-Is Basis: Our Website and services are provided “as is” and “as available.” We make no warranties, express or implied, regarding the reliability, availability, or accuracy of our services.
  • No Professional Advice: The information provided on our Website is for informational purposes only and does not constitute legal, financial, or professional advice.
  • Third-Party Links: We may reference third-party websites and services. We are not responsible for the content or practices of these third parties.

8. Limitation of Liability

To the maximum extent permitted by law:

  • Exclusions: Your Local Movers Sac shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or services—even if advised of the possibility of such damages.
  • Cap on Liability: Our total liability to you for any claims shall not exceed any fees you may have paid for our services.

9. Indemnification

You agree to indemnify, defend, and hold harmless Your Local Movers Sac and its affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, or expenses (including reasonable attorneys’ fees) arising from:

  • Your use of our Website and services.
  • Any violation of these Terms.
  • Any infringement of intellectual property or other rights of any third party.

10. Dispute Resolution and Pre-Arbitration Process

A. Informal Resolution
Before initiating any formal dispute resolution process, you agree to first contact Your Local Movers Sac at office@peoplemoverscalifornia.com to attempt an informal resolution of any dispute, claim, or controversy arising out of or relating to these Terms or our services (“Dispute”). The parties agree to use reasonable efforts to resolve the Dispute informally within thirty (30) days after written notice.

B. Mandatory Mediation
If the Dispute is not resolved informally, the parties agree to submit the matter to mediation administered by a mutually agreed-upon mediator. Mediation shall be conducted in a manner and location mutually acceptable to both parties, with costs shared equally.

C. Binding Arbitration
If mediation does not resolve the Dispute within ninety (90) days following its initiation, the Dispute shall be exclusively resolved by binding arbitration:

  • Administration: Arbitration will be administered by the https://csipros.org/ in accordance with its Arbitration Rules https://smfilestore.blob.core.windows.net/customer-portal- attachments/5a0bb5b2-9637-425c-91a7-b1e601252969/52c27e70-9c41-43ff-8312-b1e601252d70/CSI-CLAIMS-INFORMATION.pdf.
  • Scope: Any arbitration involving less than $10,000 in controversy shall be conducted solely on an individual basis, not as a class or consolidated action.
  • Location: The arbitration shall be held in Coral Springs, FL 33076
  • Finality: The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

D. Costs and Fees
Each party shall bear its own costs and fees related to negotiation, mediation, or arbitration, except that the prevailing party in arbitration may be awarded reasonable attorney’s fees and costs as determined by the arbitrator.

E. Confidentiality
All aspects of the dispute resolution process, including mediation and arbitration proceedings, shall remain confidential and shall not be disclosed to any third party except as required by law or necessary to enforce the arbitration award.

F. Class Action Waiver
To the fullest extent permitted by law, all dispute resolution proceedings shall be conducted on an individual basis and not as a class action or any other form of representative proceeding.

G. Survival
This dispute resolution clause shall survive termination or expiration of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Broward County, Florida, without regard to its conflict of laws provisions. Any legal action arising from these Terms shall be exclusively brought in the state or federal courts located in Broward County, Florida.

12. Changes to Terms

We reserve the right to modify or update these Terms at any time. All changes will be effective immediately upon posting on the Website. Your continued use of our Website and services after such modifications constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

13. Service

We charge on an hourly rate, with a minimum of 4 hours of labor $169/hr for a crew of 3 men and 1 truck, and $129/hr for 2 men and 1 truck (cash price only). Packing tape and shrink wrapping are included, so there are no hidden fees – everything is covered. Your hourly rate is displayed in the estimate. The clock starts when our team arrives at your location and stops when unloading is complete. By signing the estimate you’ll be automatically pre-booked for your preferred move date.

What’s included:

  • Free wrapping materials such as packing tape and shrink wrap
  • Free basic coverage – $0.60/lb per pound per article (as per California law)
  • TV & furniture pro-dismounting service
  • Free-to-use furniture blankets. Door protectors
  • Fuel cost. Professional tools – dollies, straps, floor protection sheets
  • Exceptional Customer Service – 7 days a week

What’s not included:

  • Additional packing materials
  • Universal TV box, wardrobe/closet box, dish box, etc. https://peoplemoverscalifornia.com/moving-boxes-supplies/
  • Additional fees: Unusually large, bulky, heavy items over 300lbs (safes, pianos), wooden and/or cardboard crating, extra pick-up or drop-off stops, etc. https://peoplemoverscalifornia.com/tarriff-and-toc/

Your Rights and Responsibilities When You Move: https://www.fmcsa.dot.gov/sites/fmcsa.dot.gov/files/RightsandResponsibilitiesBooklet_2022Update.pdf

CPUC Booklet: https://smfilestore.blob.core.windows.net/customer-portal-attachments/5a0bb5b2-9637-425c-91a7-b1e601252969/52c27e70-9c41-43ff-8312-b1e601252d70/BOOKLET%20CPUC.pdf

Understanding Valuation and Insurance: https://smfilestore.blob.core.windows.net/docs/understanding-valuation-and-insurance.pdf

14. Contact Information

For any questions, concerns, or requests regarding these Terms or our practices, please contact our Privacy and Compliance Team

+1(916) 226-4466

office@peoplemoverscalifornia.com

By using our Website and requesting moving estimates, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, including the dispute resolution process outlined above.